Refund Policy

30-Day Money-Back Guarantee

We stand behind TidyText with a simple, no-questions-asked refund policy. If you're not completely satisfied with your purchase, we'll give you a full refund within 30 days of your purchase.

How to Request a Refund

To request a refund, simply email us at tidytext@surdu.de with your purchase information. No explanation is needed - we'll process your refund promptly.

  • Email subject line: "TidyText Refund Request"
  • Include your order number or transaction ID if available
  • We'll process your refund within 3-5 business days

Refund Processing

Refunds will be issued to the original payment method used for the purchase. The timing of when you'll receive the refund depends on your payment method and financial institution, but typically takes 5-10 business days to appear on your statement.

Contact Us

If you have any questions about our refund policy, please contact us at: tidytext@surdu.de

Last updated: February 2, 2025